Thank you for visiting the web site of your Official Distributor of Visa Information
Service (VIS) PIN Scratch Cards.
NOTICE OF NEW PROCEDURES: Effective March 1, 2013
The U.S. Embassy in Nassau will be transitioning to a new web-based visa appointment system on March 11, 2013, that will affect all nonimmigrant visa applicants throughout the Commonwealth of The Bahamas and the Turks and Caicos Islands. There will be no fee increase as a result of these changes.
However, as of March 7, scratch cards and PIN numbers currently required to make a visa appointment will be phased out and will no longer be valid. The LAST DAY for puchasing the current PIN cards will be March 1, 2013.
The U.S. Embassy strongly advises all visa applicants who have purchased a scratch card but have not scheduled an appointment, to use it to schedule an appointment before the card expires on March 7, 2013.
Visa applicants who plan to apply for a visa on March 11, 2013 or after should wait to use the new web-based system. Specific details on the new web-based U.S. visa application and payment system will be announced prior to the official launch on March 11, 2013. The implementation of this new system is part of our efforts to continually improve our services for our visa applicants.
For the most up-to-date information on how to apply for a visa, visit the US Embassy web site in Nassau.
The following procedures are valid ONLY through March 7, 2013
The VIS can be accessed by using a PIN issued through your local PIN distributor through March 1, 2013. The PIN is accessible
immediately and is valid until March 7, 2013. NO REFUNDS WILL BE ISSUED FOR UNUSED PIN CARDS OR CARDS
WITH REMAINING BALANCES.
Please note that the PIN has 12 digits;
please check before you leave the PIN distribution location.
Please note that through March 7, 2013, the VIS is the only authorized source of official nonimmigrant visa
information from the United States Embassy (via telephone), and is the only authorized
method to schedule a personal interview. General information is also available via
the Embassy’s website at
Once you obtain your non-refundable PIN, please call the appropriate U.S. Visa Information
Service number for information on nonimmigrant visas to the United States and/or
to schedule a visa interview:
From within the Bahamian Islands:
+1 800 763 6812
From within Turks and Caicos Islands:
+1 877 709 1892
From within the United States (excl. AK and HI):
+1 800 763 6812
Available 8:00 a.m. to 6:00 p.m. Monday through Friday, except on all Bahamian holidays.